Dialpad
Enterprise Software
Founded: 2011
Last Round Valuation: $2.2B
Dialpad is a cutting-edge communications technology company that has reimagined business phone systems for the modern era. Since its inception, Dialpad has been at the forefront of innovation, revolutionizing how companies connect and collaborate. Founded in 2011 by Craig Walker, John Rector, and Brian Peterson, Dialpad has emerged as a leading provider of cloud-based business communications solutions. The company's platform offers a seamless, unified communications experience, encompassing voice, video, messaging, and contact center capabilities. Leveraging the power of artificial intelligence (AI) and machine learning, Dialpad empowers businesses to enhance their productivity, improve customer engagement, and drive meaningful insights from their communication data. With a focus on simplicity, scalability, and unmatched reliability, Dialpad continues to shape the future of modern business communications, catering to organizations of all sizes and industries around the world.
Dialpad Overview:
Dialpad is a dynamic and innovative communications technology company that was founded in 2011 by Craig Walker, John Rector, and Brian Peterson. Headquartered in San Francisco, California, Dialpad has rapidly grown to become a leading player in the cloud-based business communications industry. The company's mission is to reimagine business phone systems and provide modern solutions that enable seamless communication and collaboration for businesses of all sizes.
At the core of Dialpad's offerings is its unified communications platform, which combines voice, video, messaging, and contact center capabilities into a single, intuitive interface. This integrated approach ensures that businesses can streamline their communication workflows and empower their teams to connect and collaborate effortlessly, regardless of their location or device.
One of the key differentiators of Dialpad's platform is its utilization of artificial intelligence (AI) and machine learning technologies. Through AI-powered features, such as real-time transcription and voice recognition, Dialpad enhances communication experiences, enabling users to have more efficient and productive conversations. The platform also leverages AI-driven analytics to provide valuable insights from communication data, helping businesses make data-driven decisions and optimize their operations.
Dialpad's platform is designed to be flexible and scalable, making it suitable for businesses of various sizes and industries. Whether it's a small startup or a large enterprise, Dialpad can cater to the unique communication needs of different organizations. Its cloud-based infrastructure ensures reliability, ease of deployment, and effortless updates, freeing businesses from the constraints of traditional on-premises systems.
Moreover, Dialpad has expanded its offerings beyond traditional voice communication by incorporating video conferencing capabilities, enabling face-to-face collaboration with teammates and clients, regardless of their physical locations. The company's contact center solution further enhances customer engagement by providing robust tools for customer support teams to manage and optimize their interactions efficiently.
Dialpad has established itself as a preferred communications partner for businesses worldwide. Its clientele includes companies from various sectors, ranging from tech startups to established enterprises. The company's commitment to innovation, customer-centricity, and data security has earned it a strong reputation within the industry.
As the digital landscape continues to evolve, Dialpad remains dedicated to staying at the forefront of cutting-edge communication technologies. By continually refining its platform and integrating the latest advancements, Dialpad aims to empower businesses to communicate and collaborate seamlessly, fostering productivity, efficiency, and meaningful connections in today's fast-paced business environment.
Founders:
Alex Cornell
Brian Peterson
Craig Walker
John Rector
Top Investors:
Amasia
Andreessen Horowitz
Felicis Ventures
GV (Formerly known as Google Ventures)
ICONIQ Capital
OMERS Growth Equity
Salesforce Ventures
Scale Venture Partners
Section 32
T-Mobile Ventures
Wesley Chan
Work-Bench
Funding History:
Date | Share Type | Amount Raised | Raised to Date | Issue Price | Post Money Valuation | Key Investors |
---|---|---|---|---|---|---|
Dec 2021 | Series F | $170MM | $456.08MM | $11.57 | $2.2B | ICONIQ Capital, Amasia, GV |
Dec 2020 | Series E | $143.3MM | $286.08MM | $7.76 | $1.25B | OMERS Growth Equity, Andreessen Horowitz, GV |
Jul 2018 | Series D | $51MM | $142.78MM | $3.85 | $557.6MM | Amasia, Andreessen Horowitz, ICONIQ Capital |
Sep 2017 | Series C | $73.77MM | $91.78MM | $2.74 | $252MM | Amasia, Andreessen Horowitz, Felicis Ventures |
Jul 2012 | Series B | $15MM | $18MM | $0.75 | $56.38MM | Andreessen Horowitz, GV, Wesley Chan |
May 2011 | Series A | $3MM | $3MM | $0.27 | $14.64MM | GV |